Roasted Cup Privacy Statement

At RoastedCup.com, we are dedicated to providing you with an easy and enjoyable online shopping experience.

We use your e-mail address to send verification of your purchase or to notify you if a product is on back order. Your telephone number is used only if we have a question about your order and need to reach you quickly about your order.

Several sections of our site offer links to other sites. Although we make every effort to select sites that we feel might be of interest to our customers, we cannot guarantee your privacy when linking to one of these sites.

Information Collection and Use

RoastedCup.com will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. RoastedCup.com collects information from our users at several different points on our website.

Order

We request information from the user on our order form. A user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Affiliate Program

For those wishing to become an affiliate we request name, company, address and contact information. In addition, we request the website that we will be affiliated with as well as information about the website and company structure for billing purposes. An email notification will be sent once the user's application has been reviewed along with instructions of how to tag and become an affiliate of RoastedCup.com.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. We use cookies to track your stay at our store. Usage of a cookie is in no way linked to any personally identifiable information while on our site. For instance, by setting a cookie on our site, it will track the products you put in your shopping cart. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to participate in any of our personalization and customization features. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Some of our business partners use cookies on our site. However, we have no access to or control over these cookies.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We partner with certain third parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links

This web site contains links to other sites. Please be aware that RoastedCup.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Communication/Special Offers

If a user wishes to subscribe to emails, we ask for contact information such as name and email address. The user can opt out at any time by unsubscribing.

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.

E-mail this page

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address.RoastedCup .com will automatically send the friend a one-time email inviting them to visit the site. RoastedCup.com stores this information for the sole purpose of sending this one-time email. The friend may contact us to request the removal of this information from our database.

Security

RoastedCup.com takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Information is stored in a password protected database system. Whenever sensitive information is accessed it is transmitted using strong SSL encryption.

When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers, such as Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing."

Site and Service Updates

We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

Correction/Updating Personal Information

RoastedCup.com offers you the ability to correct or change the information you submitted during registration at any time and as often as necessary. You can access and change it after signing in to your account and going to your account settings. Users who are experiencing problems or who have any questions about how our services work can contact us.

Choice/Opt-out

Our users are given the opportunity to "opt-out" of having their information used for purposes not directly related to our site and/or to the third party service(s) the user requested at the point where we ask for the information. For example, our order form has an "opt-out" mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Please be sure to add info@roastedcup.com to your email address book so you may continue receiving emails from RoastedCup.